Common Questions about Vacation Rental Homes

           How do I book a home?
You can either make a booking directly on this website by using the "check availability box" to the left. 
Or you can call our office at 828-877-3434 x1 and a receptionist will be glad to help you.
           Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
           Can I bring my pet with me?
We offer several homes, some of which allow pets and some do not. You can either look at our properties online by clicking on the "vacation rentals" tab above and see if the home you are looking at allows pets. Or you can call our office at 828-877-3434 and a receptionist would love to help find a home that is just right for you and your pet.
           What are the benefits of a vacation home rental?
Our vacation homes are stocked in such a way that you always feel like you are coming "home" to your "vacation home" rather than returning to a small hotel room. Our homes have full kitchens, with some homes having game rooms, hot tubs and BBQ grills. You will be able to enjoy a full service home while you are on vacation rather than a small, cramped hotel room.

White Squirrel Realty & Rentals Payment Policy

Payment of twenty Five percent (25%) of the total rental fee is due at the time of booking the reservation. The remainder/balance of the rental fee is due thirty (30) days prior to date of reservation. Please make payments in the form of bank money orders, personal checks and payable to Residential Property Management & Sales. If you prefer to use a credit card, we accept Visa and MasterCard. 

White Squirrel Realty & Rentals Cancellation Policy

Cancellations that are made more than thirty (30) days prior to the arrival date will be eligible for a full refund, minus credit card processing fee.
Cancellations or changes that result in a shortened stay, that are made within fourteen (14) days of the arrival date, forfeit fifty percent (50%) of all rental fees, up until seven (7) days prior to check-in. 
Cancellations made within seven (7) days of stay will forfeit all rental fees, except cleaning fees and resort charges, if applicable.  Early departure does not warrant a refund of rent. 
An email constitutes effective written notice and is governed by the timestamp of email receipt. 
Refunds are usually processed within 5 business days.

To learn more about our management program  Contact us, click here.